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PMP video interview:


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ICR

 Interview

International Commerce Review: ECR Journal

Interview with Xavier Hua, Managing Director of ECR Europe

Volume 10, No 1, Spring 2011: please click here

Please visit also the Springer website. Please click here.

 
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Gold Award Winner

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The winner is Mr. Panos Kourouthanassis, for his academic work: Pervasive Retail as a Means of Enhancing Consumers Shopping Experience

This paper investigates pervasive retail information system effects on consumers' shopping experience within supermarkets. Following the outcomes of an exploratory study, a prototype pervasive retail information system was implemented and installed in a Greek supermarket. Loyalty club members were invited to use the system and provide feedback on its effects on their traditional shopping experience within the store. The research revealed that pervasive retail information systems can provide a more entertaining and efficient shopping trip compared to the conventional way of shopping, and thus generate new shopping experiences for shoppers. Moreover, the research indentified that pervasive retail information systems encompass several value adding elements that can enhance the four core ECR initiatives namely assortment, promotion, new product introduction and replenishment.

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