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ICR

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International Commerce Review: ECR Journal

Interview with Xavier Hua, Managing Director of ECR Europe

Volume 10, No 1, Spring 2011: please click here

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Silver Award Winner

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"Student Award" - winning paper of the year 2006, the silver award is Messrs. Dirk Weissbrich and Felix Weispfenning, Bern University, Switzerland for their academic work on: Management of store price images - How to lever store price image without actually adjusting prices

Retailers are operating in a highly competitive arena, in which the perceived store price image is driving consumers’ store choices. Despite its practical importance, research has hitherto not been able to provide a comprehensive explanation concerning the formation of store price image. The present study addresses this research deficit by developing a conceptual framework and empirically testing an integrated model of store price image and its antecedents. The empirical investigation identifies significant price-related antecedents (i.e., favorable inter-store price comparisons by customers, special offers, price guarantees), as well as significant non pricerelated antecedents (i.e., store size, store ambiance) of store price image. Hence, by actively managing the antecedents of store price image, a retailer might be able to lever store price image without necessarily sacrificing profitability. The integrated model developed in this study can make a significant contribution to a field of knowledge, which at present, is not well understood in both research and business practice.

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