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Why Fairness Matters by Ludo Van der Heyden and Thomas Limberg
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Fairness is not a vague, wishy-washy sentiment that practical business people don't need to worry about. In fact, "fair processes" are actually the key to superior performance.
"Make the numbers" is an over-riding force in many modern companies. But the more managers focus on what they achieve - "results" - the less they worry about how they achieve it. New research shows how and why attention to fair process is key to performance.
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